General Inquiries

1. Why do I need a graphic-CV template?

Creating a CV on the basic CV standard template is what 99% of the job applicants already have and will send when applying for job. With our easy to use and beautifully designed graphic-CVs you will apply with something impressive that will make you look professional and stand out from the other job applicants.

2. How many CV templates do you currently offer?

Currently you can pick from 8 templates. More to follow in near future.

3. I downloaded the CVs, I can’t open them, why?

You will get the CV template, profile pictures, icons and fonts in a .zip file format. You need to extract them first before you can edit them in Microsoft Word or LibreOffice Writer, depending the file format you choose to edit them in.

4. I don’t have LibreOffice, now what?

Simply download  and install LibreOffice for free here: https://www.libreoffice.org/

* Note: When editing in LibreOffice, it is best to save the final CV in .pdf format and apply with that version. Most companies don’t use LibreOffice, instead focusing on .pdf file formats.

5. I bought the template I like. What can I edit?

Everything is editable. We at graphic-CV strive for and offer full customization. Thus, you can edit header/footer, information within the CV, colors, profile image, sections.

6. I have problems with the templates, will I get help and support?

Yes, we have a great customer support team that will help you with any issues related with our CV templates. You can contact us here, or ask a question here. We are extremely responsive and we’ll sort your problem, issue or any difficulty really fast.

7. I can’t make my mind which template to choose, can you help?

Yes, we can give you an opinion, advice and help you select the template according to your profession and career goals.

8. Can I get a refund?

Because we have intellectual work and digital downloads, we don’t offer refunds. However, we are here to answer any questions or solve any problems you might be experiencing with the template you purchased.

9. How can I pay?

We have 2 payment methods: PayPal and 2Checkout. They are the securest online paying systems at this moment.

For PayPal checkout all you need to have is a debit or credit card, no need for PayPal account. With 2Checkout you can pay with your card or with PayPal account, and you can also specify your desired currency.

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